Approved Government Contractor & SBA Certified •
Approved Government Contractor & SBA Certified •
Healthcare Remote Support Hub
Diamond Assistant Solutions is a proud woman- and minority-owned small business that stands as a premier virtual assistant agency. We specialize in healthcare, offering customized remote support solutions designed to enhance your operational efficiency with a professional touch. By utilizing the best available tools and providing personalized service, we address your specific needs and goals. Our expert team excels in managing everything from administrative tasks to patient communication, ensuring a smooth and efficient experience for your practice. Based in Atlanta, GA, we proudly serve clients nationwide. Unlock your potential and maximize productivity with our exceptional virtual assistant services.
As a certified SBA business and approved government contractor, we are committed to providing exceptional and compliant remote support tailored specifically for the healthcare industry. Our team is proud to be employed by and/or contracted with top healthcare systems, ensuring we remain at the forefront of industry regulations and best practices. This real-time expertise allows us to provide exceptional, focused support to our clients, always prioritizing their needs and success. Partner with us to enhance your operational efficiency and unlock your healthcare practice's full potential, supported by our unwavering commitment to excellence.
Behind every successful healthcare system is a smooth revenue cycle—and I’m here to bring order to what may be chaos!
Lachelle Johnson
“Originally from Buffalo, NY, and now based in Atlanta, GA, I’m a proud mother to two wonderful boys and fur baby. I have a deep passion for poetry, literature, and mastering technology, all of which fuel my commitment to personal and professional growth.
My extensive remote healthcare experience spans positions such as Medical Reimbursement Specialist, Provider Relations Representative, Customer Service & Collections (Billing department), Prior Authorization & Notification of Admissions (Patient Access department), and Revenue Cycle Management.
Driven by a desire to create meaningful impact and innovate within the industry, I founded Diamond Assistant Solutions. This venture perfectly blends my expertise in administration and healthcare with my passion for empowering others.”
Elevate Your Experience with Our
Premier Remote Support Services
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Appointment Scheduling and Registration
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Patient Communication & Engagement
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Healthcare Data Management
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After-Hours Support
Unlock the Full Potential of Remote Support Services
Experience the wide-ranging benefits of integrating virtual assistant services into your business operations. By enhancing productivity, scalability, flexibility, and cost efficiency, virtual assistants offer a powerful solution to streamline your workflow. From optimizing daily tasks to adapting to evolving business demands, virtual assistants provide the support needed to propel your business forward.
Start with Confidence:
Enjoy a No-Obligation Trial Period for New Clients
New clients can begin with a two-week trial period, free of contractual obligation. This trial includes a minimum of 15 service hours per week, allowing both parties to evaluate compatibility and tailor the most effective service package. You’ll have access to our full range of services, providing a comprehensive preview of the benefits we offer. At the conclusion of the trial, if both parties agree to proceed, you can select a service package at an exclusive discounted rate. We look forward to partnering with you and supporting your goals.
Offering you a secure haven to unwind.
All appointments will be conducted virtually, allowing you to enjoy the comfort of your home or office. We prioritize convenience for all parties involved, ensuring a seamless experience regardless of location.
Diamond Assistant Solutions, headquartered in vibrant Atlanta, GA, offers expert services nationwide. Whether you’re across the country or nearby, our team is dedicated to supporting your business with tailored solutions. For our local clients, we’re happy to meet in person (by request) to discuss your unique needs. Wherever you are, we deliver personalized service with the same commitment to excellence.